What should you look for when buying?
Start by checking the planned patrol route and how staff will handle alerts, then consider the control room integration you need and how image data will be managed. The percentages refer to consumers considering a mobile platform to support commercial site inspections.
| Consideration |
What to check before buying |
Who it matters most to |
| Patrol route |
Test the route, obstacles and behaviour if connectivity is lost at the site. |
If we want regular routes to be patrolled, the robot and route need to work together in the actual environment. Around 33% of consumers particularly value repeatable patrols. |
| Alarm handover |
Test responsibility, human assessment, manual control and the escalation process. |
If someone needs to make a decision and respond to an alarm, we need a clear handover to the person or team responsible. For around 27% of consumers, human handling of alerts is the main priority. |
| Video and access |
Clarify the areas being captured, the purpose, access rights and any potential storage for your specific operation. |
If we use live footage, we need to decide who can view it and who might be captured. Around 20% of consumers pay particular attention to how video and remote data are handled. |
| Operation and servicing |
Test battery life and the charging process for the planned use; include training, maintenance and fault procedures in the offer. |
If the robot is to become part of an ongoing service, we need clear responsibility for support and breakdowns. For around 20% of consumers, reliable operation with servicing is the main priority. |
Joybuy products for site inspections
This product selection features Unitree Go2 platforms that can support commercial site inspections. Test the specific route and the control room integration you need before putting a robot into service.
No image available
Unitree Go2 Pro
For supporting site inspections where staff review images and handle alerts. Test the specific route on site before use.
The product details list 4D LiDAR, obstacle avoidance, app-based remote control, 360° vision, SLAM navigation, a top speed of 4,7 m/s and a battery life of 90 minutes.
According to Unitree, the PRO version does not include the interface for secondary development, so it is not suitable for your own software development or a bespoke control room integration. Check the data flows and the right configuration before buying.
Joybuy
Frequently asked questions
Can a robot dog replace a licence for commercial security work?
No. Anyone providing commercial security to protect the life or property of other people needs a licence from the relevant authority under § 34a GewO, as set out in the Act on Access to the Profession by the Federal Ministry of Justice. Using a robot to support the service does not remove this requirement. The status of any specific operating model must be assessed separately.
What should security staff do when the robot raises an alert?
Plan for assessment, decision-making and, where necessary, response to be handled as part of the regulated security service. Under § 17 BewachV, the business operator must set out how the security service is to be carried out in written instructions. A robot’s functionality does not prove that these duties no longer apply.
Can I connect a Go2 Pro to my control room software myself?
Do not assume that you can. According to Unitree’s developer FAQ, the interface for secondary development is not open on PRO and AIR. For your own integrations, check EDU or a suitable configuration. You will need an integration test to confirm whether it works with your particular control room software.
What should we clarify before using live footage, recording or customer access?
For your specific operating model, check the purpose of video processing, the areas being captured, access permissions, information for people affected and any potential storage. Data protection requirements must also be considered for live streaming alone. The roles of the client, security provider and technology provider depend on the tasks they actually carry out. If there is a works council and the conditions set out in § 87 (1) No. 6 BetrVG apply, its co-determination rights must be taken into account.
Does our existing liability insurance cover using a robot?
You cannot assume so based solely on the liability insurance required for the security industry. § 14 BewachV sets out the scope of that insurance, but does not confirm whether a specific use of a robot is covered by your existing policy. Check with your insurer against the policy wording, and agree in the offer who is responsible for training, maintenance and handling faults.